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What to Do During a Power Outage and When to Call an Electrician

March 9, 2026

Power outages can happen without warning. A sudden loss of electricity can stop appliances, turn off lights, and disrupt daily life. In some cases the problem affects an entire neighbourhood. In other cases it may only affect one home.

Knowing what to do during a power outage helps keep your household safe. It also helps you decide when the issue requires professional help. Sometimes the solution is simple, such as checking your switchboard. In other situations you may need a qualified residential electrician for power outages.

For homeowners in South Australia, understanding when to call a licensed electrician can help protect your household and electrical installation.

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Why Power Outages Happen

Electricity supply depends on many systems working together. If one part of the network fails, power may stop temporarily.

Common causes of power outages include:

  • Severe weather such as storms or strong winds
  • Fallen trees damaging power lines
  • Equipment faults in the electricity network
  • Planned maintenance by the electricity provider
  • Overloaded circuits inside the home

Sometimes the issue is outside the home and managed by the local network provider. In other cases the fault is inside your property.

Knowing the difference helps you decide what action to take.

What to Do During a Power Outage

When the power suddenly goes out, the first step is to remain calm and check the situation. Many outages are short and restore quickly.

Follow these simple steps.

Check if the Outage Is Local

Look outside your home to see if nearby houses have power. If street lights are off or neighbouring homes are dark, the outage may affect the whole area.

In South Australia, you can check the SA Power Networks outage map and outage advice to confirm whether the issue is affecting the wider area.

If the outage is affecting the wider area, restoration will usually be handled by the electricity network.

Check Your Switchboard

If your home is the only one without power, check the switchboard.

Circuit breakers or safety switches may trip when there is a fault or overload. This is a safety feature designed to prevent electrical hazards.

To check the switchboard:

  1. Locate the switchboard, usually near the front of the home or in the garage.
  2. Look for any switches that have moved to the off position.
  3. If a circuit breaker or safety switch has tripped, you can try resetting it by switching it fully off and then back on. 

If it trips again, leave it off and arrange a licensed electrician.

Turn Off Major Appliances

It is sensible to switch off or unplug sensitive equipment and major appliances during an outage, then turn them back on once supply is stable.

Once power is restored, turn them back on gradually.

Use Safe Lighting

Avoid using candles if possible. Battery-powered lights or torches are much safer.

Candles can create fire hazards if left unattended.

Keep Refrigerator and Freezer Closed

Food stays cold longer if the fridge door remains closed. Keep refrigerator and freezer doors closed as much as possible. During a power outage, food safety depends on time and temperature, so check official food safety guidance before consuming perishable food.

This simple step helps prevent food spoilage during short outages.

Signs the Problem May Be Inside Your Home

Sometimes a power outage only affects one property. This may indicate an internal electrical problem.

Signs that suggest a household electrical issue include:

  • Only your home has lost power
  • Safety switches keep tripping
  • Lights flicker before the outage
  • A burning smell near outlets or appliances
  • Power returns briefly but fails again

In these situations, it is safer to call a professional electrician rather than attempting repairs yourself.

When to Call an Electrician in Adelaide

Some electrical issues require professional attention. In South Australia, electrical installation work should be carried out by an appropriately licensed and registered electrician, and the work must comply with the Wiring Rules.

You should contact an electrician if:

Your Safety Switch Will Not Reset

Safety switches are designed to detect electrical faults. If the switch continues to trip, there may be a wiring issue or faulty appliance.

A qualified electrician can test the circuit and locate the problem.

There Is a Burning Smell or Heat

If you notice heat, sparks, or burning smells near outlets, turn off the power at the switchboard and call an electrician immediately.

These signs may indicate damaged wiring.

If you see fallen powerlines, damaged service lines, or any life-threatening electrical hazard, stay well clear and call 000, then report the issue to SA Power Networks.

Power Loss Is Limited to Certain Rooms

If only one section of the house loses power, there may be a circuit fault or damaged cable.

An electrician can inspect the circuit and restore power safely.

Electrical Equipment Has Been Damaged

Storms or power surges can damage electrical systems. If appliances fail after an outage, an inspection may be needed.

Your Home Experiences Frequent Outages

Repeated power failures may indicate that your electrical system needs upgrades. Older switchboards may not handle modern appliance loads.

A licensed electrician can assess your system and recommend improvements.

Electrical Safety Standards in Australia

Electrical installations in Australia must comply with AS/NZS 3000:2018, known as the Wiring Rules. 

In South Australia, electrical work should be carried out by appropriately licensed and registered people. Attempting repairs yourself can create serious shock and fire risks. 

If a breaker or safety switch will not reset, or you notice heat, burning smells or sparking, leave the affected circuit off and contact a licensed electrician.

Preventing Future Power Problems

While not all outages can be avoided, some steps can reduce the risk of electrical problems inside the home.

Regular electrical inspections help identify issues early.

Homeowners can also:

  • Avoid overloading power boards
  • Replace damaged cords or plugs
  • Upgrade outdated switchboards
  • Consider surge protection where appropriate, particularly for sensitive electronics, after discussing suitability with a licensed electrician
  • Ensure outdoor electrical equipment is weather-protected

These measures improve safety and help your electrical system operate more reliably.

The Importance of Professional Electrical Help

Electrical systems are complex and require proper training to repair safely. Even a small wiring fault can create fire hazards or equipment damage.

A professional electrician uses specialised testing tools to diagnose problems accurately. This ensures the issue is fixed correctly the first time.

Licensed electricians also understand local regulations and safety requirements. Their work protects both property and people.

Stay Safe and Know When to Get Help

Power outages can be inconvenient, but they do not always mean a serious problem. By following simple steps you can quickly determine whether the issue is external or inside your home.

Knowing what to do during a power outage helps you protect your household and appliances. It also helps you recognise when the situation requires professional assistance.

If your switchboard continues to trip, you smell burning, or power problems affect only your home, it is time to call a qualified electrician in Adelaide, SA.

Electrical safety should always come first.

Need Help During a Power Outage?

If your home experiences electrical problems or repeated outages, professional help is important. Clean Power Electrical Group provides reliable residential electrical services across Adelaide and South Australia.

Our licensed electricians can inspect your system, identify faults, and restore safe power to your home. Whether you need urgent assistance or an electrical safety check, our team is ready to help.

Call Clean Power Electrical Group today at 08 8398 1458 to speak with an experienced residential power-outage electrician. Let us help keep your home safe and powered.

Get Your Free Quote Today.

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